Returns & Exchanges
At Chimera Gaming, we want you to level up your style with confidence, which is why we offer a 30-day return policy on all unworn apparel and accessories. If your gear doesn't fit or meet your expectations, we are committed to making the exchange process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in mint condition during transit.
- 3.Ship It Back
Print your prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team inspects the returned gear, your refund or exchange will be processed within 5-7 business days to your original payment method.
